Privacy Policy

This Privacy Policy explains how Delight Enterprises LLC, doing business as Melt N Dip(“Melt N Dip,” “we,” “us,” or “our”), collects, uses, and protects information when you visit delightenterprisesllc.com (the “Site”), request a catering quote, or otherwise interact with us online. We are a dessert catering and retail business based in Palos Park, Illinois, and we operate in the United States and are subject to U.S. law.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information you give us directly. When you submit a contact inquiry, request a catering quote, or reach out by phone or email, we collect information such as your name, email address, phone number, event type and date, and any details you choose to share about your event or order.

Information collected automatically. When you browse the Site, we and our service providers automatically collect certain technical information, including your IP address, browser and device type, pages viewed, referring/exit pages, and the dates and times of your visit. This is collected using cookies, pixels, and similar technologies described in Section 4 below.

We use the information we collect to:

• Respond to catering inquiries, quote requests, and general questions;
• Operate, maintain, and improve the Site and our services;
• Understand how visitors use the Site (via Google Analytics) and measure the performance of our advertising (via Google Ads);
• Show you relevant ads for Melt N Dip on other websites and apps (remarketing), and measure whether those ads led to a visit or inquiry (conversion tracking);
• Comply with legal obligations and protect the security of the Site.

We do not sell your personal information, and we do not use it for any purpose incompatible with the ones described here without notifying you.

The Site uses cookies and similar technologies — small files stored on your device — to remember preferences, understand Site usage, and support advertising. Specifically, we use:

• Google Analytics, which uses cookies to collect standard internet log information and visitor behavior information in an anonymous form, so we can understand how people use the Site.
• Google Ads, including remarketing and conversion tracking. This allows us to advertise the Site across the internet and to see when an ad we placed led someone to visit or contact us. Third-party vendors, including Google, may use cookies to serve ads based on someone’s prior visits to the Site.

Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites. You can opt out of personalized advertising by visiting Google Ads Settings, or opt out of a third party’s use of cookies for personalized advertising by visiting the Digital Advertising Alliance’s opt-out page. You can also disable cookies generally through your browser settings, though some parts of the Site may not function properly if you do.

We currently rely on browser and platform settings rather than a cookie-consent banner to manage cookie preferences. If you are visiting from outside the United States, please be aware that cookie consent requirements may differ from those applicable where the Site is operated.

We share information only in the following circumstances:

• Service providers who help us run the Site and our business, such as our email delivery provider (used to route contact and quote form submissions) and analytics/advertising providers (Google Analytics, Google Ads);
• Legal reasons, if required to comply with a subpoena, law, or legal process, or to protect the rights, property, or safety of Melt N Dip, our customers, or others; and
• Business transfers, if Delight Enterprises LLC is involved in a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

We retain the information you submit through contact and quote forms for as long as reasonably necessary to respond to your inquiry, keep records of our business dealings, and meet legal or accounting requirements. We use reasonable administrative and technical measures to protect your information, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you, or ask us not to use it for future marketing communications, by contacting us using the details in Section 10. If you are a resident of a U.S. state with a comprehensive privacy law (such as California, Colorado, Connecticut, Virginia, or Utah), you may have additional rights under that law, including the right to know what personal information we hold and to request its deletion. We will respond to verified requests consistent with applicable law.

We do not currently respond to browser “Do Not Track” signals, as there is no common industry standard for how to interpret them.

The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

The Site may link to third-party sites (for example, social media or map/directions providers). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

If you have questions about this Privacy Policy or want to exercise any of the choices described above, contact us at:

Delight Enterprises LLC (Melt N Dip)
13030 Lagrange Rd, Palos Park, IL 60464
Email: owners@delightenterprisesllc.com
Phone: (312) 497-3697